Ultra Korea 2019
Regarding Swedish House Mafia’s last-minute cancellation at Ultra Korea 2019, FestGround will offer a refund based on Ultra Korea’s Official Refund Policy.
Those who purchased 1-day tickets for Sunday, June 9th will receive a full refund*.
Those who purchased 3-day ticket, will receive a partial refund* for June 9th, which is 1/3 of the total prices.
*10% Ticket Fee Excluded
Fill in the refund request form between 2019/7/1-2019/7/15 6pm (GMT+8).
Provide essential information is a MUST：
– Name of outlet: FeatGround
– FestGround email account
– Order # / E-ticket #
– Ticket type
FestGround will start the refund process from 7/16, the amount will return back to your valid credit card within 20-30 business days.
Refund requests will not be accepted after 7/15 6 pm (GMT+8).
FestGround will not be held responsible for any account service fees that occur from your bank.
FestGround will not be held responsible if you are failing to provide correct information.
FestGround can only refund your money to your original payment method and we are unable to issue refunds to a different card.
Please make sure your card is valid. If not, please contact your card issuer for help with receiving a refund if your card was canceled, lost, or the account was closed.
FestGround always has our customers’ best interests at heart and is committed to securing the best experience for them. We would like to sincerely thank you for your understanding of our difficulty as a ticketing platform on this occasion and hope to see you soon at our future events.
Ultra Korea will return in June, 2019 with an iconic lineup of superstars and DJs from all over the world. We welcome all the festival enthusiasts to enjoy this astonishing experience.
Celebrating its 8th anniversary – Ultra Korea will definitely quench your thirst for EDM!
Grab your early bird ticket now for Ultra Korea before it’s too late!
PREMIUM GA 3 DAY COMBO – Includes Premium GA ticket for 3 day(s) of access to Ultra Korea 2019 via the Express Entrance, exclusive bathrooms, bar, resting area, and a limited edition band.
GA 3 DAY COMBO – Includes GA ticket for 3 day(s) of access to Ultra Korea 2019.
More info will be announced soon. Please stay posted on our FaceBook page( https://www.facebook.com/FestGround/)!
Rules and Regulations:
- This event has an age restriction. You must be born before December 31, 2000 to attend the event.
- You must bring valid photo ID to enter the event. (https://umfkorea.com/info/forms-of-id/)
- The box office will not release tickets or wristbands if the name on the ID does not match the name on the e-tickets.
Purchase Terms & Conditions:
- Event details, including the artist lineup, are subject to change. Please refer to the event’s official website for the latest information.
- Payment will be charged immediately at the time of purchase.
- ONLY ONE TICKET IS ALLOWED PER ATTENDEE. Multiple orders will be voided.
- All sales are final. Non-refundable/Non-transferable, cannot be exchanged nor cancelled.